VPS 5.1: $106,534 per annum + 11% superannuation
Full Time, Fixed Term for 2 years
Closing date for application: 08 April 2024
The National Gallery of Victoria (NGV) is seeking a Membership Development Manager to lead the strategic planning and delivery of initiatives that cultivate the NGV Members community.
ABOUT THE POSITION:
Working with the Head of Customer Service, you will be responsible for providing strategic direction on NGV Membership initiatives that enable the acquisition and retention of new and existing Members and other opportunities. Other key responsibilities include:
To be successful, you will have extensive experience in developing and evaluating a range of strategies specific to engaging and representing a Membership group, along with high level capability to analyse and project Membership success based on data and analysis. You can plan and review work based on what is important to achieve, rather than what tasks are usually done and identify or develop overall team goals and link strategies and actions required to achieve these goals.
You have the ability to generate new ideas and translate ideas into creative outcomes or workplace improvements, drawing on a range of information sources to identify new ways of doing things, and actively influence events and promote ideas. You establish and maintain relationships with people at all levels, forge useful partnerships with people across business areas, functions and organisations, collaborate and share information and accommodate and work well with the different working styles of others.
Previous experience with CRM software is highly desirable. Previous Membership experience across various industries including the commercial sector would be advantageous.
For more details refer to the role statement attached.
HOW TO APPLY
To apply for this role, please send a covering letter, a separate statement addressing each of the key selection criteria as they relate to the job accountabilities and resume to job.applications@ngv.vic.gov.au or forward your application to Job Applications, Human Resources, National Gallery of Victoria, PO Box 7259, Melbourne VIC 3004 by 5pm on April 8, 2024.
The National Gallery of Victoria is an Equal Opportunity Employer who values diversity in the workplace. As such, the National Gallery of Victoria encourages applications from people with diverse cultural backgrounds and it is our policy to consider reasonable adjustments for qualified applicants with disabilities.
To submit an application, please send:
Email
job.applications@ngv.vic.gov.au
By post
Human Resources Manager
National Gallery of Victoria
PO Box 7259
Melbourne VIC 3004